Stop Losing Customers in Silence.
Automated voice and SMS feedback loops that capture what email misses.
No credit card required.
Recent CallsLive
| Customer | Sentiment | Transcript |
|---|---|---|
Sarah Mitchell 2 min ago | Positive | "The service was excellent, I'll definitely be back..." |
James Chen 5 min ago | Negative | "Waited 20 minutes and nobody helped me..." |
Emily Rodriguez 8 min ago | Positive | "Your team went above and beyond to fix my issue..." |
Michael Thompson 12 min ago | Positive | "Quick and painless, exactly what I needed..." |
The Context Gap.
Static surveys feel like homework. Conversations uncover the truth.
Death by Checkbox.
Standard surveys (Email or SMS) limit feedback to 1-5 stars. You miss the nuance, the frustration, and the actual story.
Just Talk.
Customers don't want to fill out forms. They want to be heard. Our AI lets them describe issues first-hand, in their own words.
Qualitative Gold.
Don't just know that they are unhappy. Know why. Get actionable details that a multiple-choice question can't capture.
Complete Feedback Loop
Transaction Complete
Customer completes a purchase. Cuesta is automatically notified via your POS integration.
Frequently Asked Questions
Everything you need to know about Cuesta and how it works.